Bosnia and Herzegovina

Agency for Development of Higher Education and Quality Assurance (HEA)

Contact Information

Street name: Akademika Jovana Surutke Street 13
Postal code and City: 78000 Banjaluka
Country: Bosnia
Phone/Fax: + 387 51 430 510/ + 387 51 462 302
E-mail:  info@hea.gov.ba
Website: www.hea.gov.ba
Contact person: Enver Halilovic, PhD
Function of contact person: Director
Founding date: 2008

Legal Bases/ Membership

Q: What is the legal basis for your agency (non-profit organization, for-profit organization, foundation, association etc.)?
A: The Agency for Development of Higher Education and Quality Assurance (HEA) was established by the Framework Law on Higher Education in Bosnia and Herzegovina (FLHE)1 as an independent administrative organisation seated in Banja Luka2. Its form of organization (independent governing organization) and legal competences (in the area of higher education development and quality assurance) are explicitly defined by the law in Bosnia and Herzegovina.

Q: Who are the members of your agency?
A: N/A

Services Provided

Q: Is evaluation/accreditation by your agency a national requirement? What procedures are mandatory – if any and what are chosen voluntarily/additionally?
A: Process of accreditation of higher education institutions (HEIs) and study programs is mandatory according to the FLHE, and HEA is one of the participants who participates in the whole procedure, among HEI, competent educational authority (CEA) and experts Panel.

Q: Is the agency involved in programme or institutional evaluation/accreditation or both? What are the consequences of evaluation/accreditation outcomes?
A: The process of accreditation takes place in several steps, all of which are binding in accordance with the FLHE. These steps are as follows: application of HEI for accreditation with the CEA, the proposal by the CEA to HEA for appointment of experts panel, the appointment of a experts panel, site visit to the HEI, writing an external review report by the panel, the issuing of an accreditation decision by CEA, assessment of compliance of the decision on accreditation with the standards and criteria, and enrolment accredited higher education institutions into the State register of accredited higher education institutions maintained by HEA.

Q: Please describe the structure and the activity periods of the decision-making body and state who delegates/appoints its members.
A: The process of accreditation in BiH is divided between several stakeholders, but the Decision on accreditation itself is issued by CEA (Ministry of education, science and culture in Cantons, Department for Education of Brčko District and Higher Education Accreditation Agency of Republika Srpska). Given the fact that CEA, except for the Agency of Republika Srpska, the executive authorities in Bosnia and Herzegovina, these are bodies that are elected in accordance with the political and electoral system in the Country.

International

Q: Can HEIs in your country choose international services from EQAR listed agencies?
A: According to the FLHE, for the time being it is not possible. The process of accreditation is carried out under the criteria prescribed by HEA and represents common responsibility of competent educational authority, HEA, HEI and experts panel.

Q: Please mention the international links of your agency and especially list the international organizations your agency is a member in.
A:
One of the responsibilities of the Agency is also to represent Bosnia and Herzegovina in the international organizations for quality in higher education. Agency is the full member of the International Network for Quality Assurance Agencies in Higher Education INQAAHE (www.inqaahe.org), Central and Eastern European Network of Quality Assurance Agencies in Higher Education CEENQA (www.ceenetwork.hu.) Also, Agency is an associate member of the European Association for Quality Assurance (www.enqa.eu.)

 

Higher Education Accreditation Agency of Republika Srpska (HEAARS)

Contact Information

Street name: 1 Vuka Karadzica St.
Postal code and City: 78 000 Banja Luka
Country: Republika Srpska, Bosnia and Herzegovina
Phone/Fax: +387 51 922 081, +387 51 922 080
E-mail: info@heaars.com
Website: http://www.heaars.com
Contact person: Prof. Miroslav Bobrek, PhD
Function of contact Person: Director
Founding date: 2011

Legal Bases/ Membership

Q: What is the legal basis for your agency (non-profit organization, for-profit organization, foundation, association etc.)?
A:
HEAARS is a non-profit Organisation.

Q: Who are the members of your agency?
A: HEAARS has six employees: director, two administrative staff, two staff in accreditation department, one in international cooperation and quality assurance.

Services Provided

Q: Is evaluation/accreditation by your agency a national requirement? What procedures are mandatory – if any and what are chosen voluntarily/additionally?
A: According to the Law on higher education, evaluation/accreditation of HEIs is on a voluntary basis (licencing-initial accreditation is compulsory).

Q: Is the agency involved in programme or institutional evaluation/accreditation or both? What are the consequences of evaluation/accreditation outcomes?
A: Both. Formal consequence is Decision on accreditation for the period of 5 years, letter of expectation for a period of one year and rejection of application.

Q: Please describe the structure and the activity periods of the decision-making body and state who delegates/appoints its members.
A: In accordance with the Agency Statute there are following bodies established:

  • Managing Board, comprised of representatives of academic community and students organization. Managing board members are elected by public invitation for applications and the final decision on elected Managing Board members is made by Republic of Srpska Government. Managing Board has jurisdiction over administrative and financial functioning of the Agency.
  • Agency Director (member of academic community) is elected in the process of public invitation for applications and the final decision on election is made by the Republic of Srpska Government.
  • Agency is organized in three departments: Higher education accreditation department, Quality assurance and international cooperation department, as well as the General affairs department.

In terms of discussing expert issues, external evaluation and accreditation process, Agency internal acts, directions of strategic development and other issues relevant for quality of higher education there is Accreditation Forum established. Accreditation Forum is informal body comprised of experts working in the area of quality assurance, other stakeholders (academic community, representatives of labour market and Student organization). Membership in the Accreditation Forum is voluntary.

International

Q: Can HEIs in your country choose international services from EQAR listed agencies?
A: HEIs can choose external evaluation services from EQAR listed agencies but the accreditation must be done by national accreditation agency.

Q: Please mention the international links of your agency and especially list the international organizations your agency is a member in.
A: HEAARS has recently been approved eligibility to EQAR membership; Member of CEENQA, applied for membership in INQAAHE; Memorandum on cooperation signed with CAQA (Commission for Accreditation and Quality Assurance).